Privacy Policy

Information We Collect

When you visit our site, register an account, or engage with our gaming services, we collect certain information necessary to provide a secure and personalised experience. This typically includes your full name, date of birth, residential address, email address, telephone number and payment details such as card information or wallet identifiers.

We also gather technical information automatically, including your IP address, browser type and version, device operating system, pages visited, and the time and date of your visits. In some cases we may obtain additional data from trusted third parties to verify your identity or comply with legal obligations.

How We Use Your Information

We use the data we collect to create and manage your gaming account, process deposits and withdrawals, and deliver the games and services you request. Your information also helps us to personalise your experience, improve our website functionality, and provide effective customer support.

Additionally, we may use your details for responsible gambling purposes, age and identity verification, fraud prevention, and to meet our regulatory responsibilities under UK law. Where you have given us clear consent, we may send you promotional offers, bonuses and updates about our latest games via email or other agreed channels.

Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share information with carefully selected service providers who assist us in operating the website, processing payments, conducting identity checks, and analysing site usage. All such partners are contractually obliged to keep your information secure and to use it only for the purposes we specify.

We may also disclose your data where required to do so by law, for example to comply with a court order, regulatory request, or to assist in the prevention of financial crime. This may include sharing information with licensing authorities or law enforcement agencies when necessary.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users, remember your preferences, and enhance your overall experience. These may include essential cookies required for the site to function, analytical cookies that help us understand how visitors use our platform, and marketing cookies that allow us to deliver more relevant offers.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the website and the games available to you.

Data Security

We take the protection of your personal data seriously and implement appropriate technical and organisational measures to safeguard it against unauthorised access, accidental loss, or disclosure. These measures include encryption of sensitive information, secure servers, and regular security reviews.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage can be guaranteed as completely secure. You should always use strong, unique passwords and keep your account details confidential.

Your Rights

You have several important rights regarding your personal data. These include the right to access the information we hold about you, to request correction of any inaccuracies, and in certain circumstances to ask for your data to be erased or for processing to be restricted.

You may also object to processing based on legitimate interests or withdraw any consent you have previously given. To exercise any of these rights, please contact our customer support team. We will respond to your request within one month, or sooner where practicable.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices, technology, or legal requirements. Any material changes will be notified to you by posting the revised version on this page with an updated effective date. We encourage you to review this policy periodically so that you remain informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to contact our support team through the live chat facility on our website or by emailing our dedicated privacy address listed in the footer of the site. We are here to help and will respond promptly to all genuine enquiries.

This policy is effective as of April 2025 and applies to all users of New Vegas Casino services within the United Kingdom.